Effective Date: [Insert Date]

At Genuine Home Care, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website genuinehomecare.net, use our services, or communicate with us. By accessing our website or using our services, you agree to the terms of this policy.

1. Information We Collect

We collect various types of information to provide you with the best possible experience. This may include:

  • Personal Information: Name, phone number, email address, postal address, and any other details you provide when contacting us or requesting our services.
  • Non-Personal Information: Data that cannot be used to personally identify you, such as browser type, device information, and browsing behavior on our website.
  • Automatically Collected Information: We use tools like cookies, pixels, and Google Analytics to collect information about how you interact with our website. This may include:
    • Pages visited
    • Time spent on each page
    • Links clicked
    • IP address and location data
    • Device and browser type

2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Responding to inquiries or requests for services
  • Improving our website and services based on user interactions
  • Sending important updates, promotional content, or newsletters (you can opt-out at any time)
  • Conducting website analytics and tracking performance through tools like Google Analytics and pixels to improve user experience
  • Ensuring the security and functionality of our website

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior and provide customized content. The main types of cookies we use are:

  • Essential Cookies: Necessary for the basic functionality of our website.
  • Performance Cookies: Collect information on how visitors use our website, such as pages visited and any errors encountered.
  • Targeting Cookies (Pixels): Used by tracking software like Facebook Pixel to deliver ads more relevant to your interests. This allows us to show you personalized ads on platforms like Facebook or Instagram based on your website interactions.

You can modify your cookie preferences through your browser settings.

4. Third-Party Services

We may use third-party services like Google Analytics, Facebook, and others to track and analyze website usage. These services may collect information through cookies or similar technologies. The data collected may be transmitted to and stored on servers in the United States or other countries.

To learn more about how these third-party services handle your data, please visit their privacy policies:

5. How We Protect Your Information

We implement appropriate security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you
  • Request corrections to any inaccurate information
  • Request deletion of your personal information (where applicable)
  • Opt-out of marketing communications or certain data collection practices (such as the use of cookies for targeted advertising)

To exercise any of these rights, please contact us at (971) 302-6977.

7. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe that a minor has provided us with personal information, please contact us so we can remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Genuine Home Care
7412 SW Beaverton-Hillsdale Hwy, Suite 100, Portland, OR 97225
Phone: (971) 302-6977
Email: info@genuinehomecare.net